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6 Ways Process Discovery Is A Crucial Part Of Digital Transformation

Having processes and systems provides a lot of benefits to a business. However, putting together those processes aren’t always easy, especially in a digital setting. But it’s becoming more apparent that processes will become a large part of the digital transformation in the coming years. In fact, the business world is starting to see urgency today.

The International Data Corporation predicts that 65% of the world’s GDP will be digitized by 2022. For a company that might have systems without digitization in mind, this poses a challenge. However, processes will change in the new reality we face past the digital boom. And using process discovery tools could be the key to staying systematized in the digital age.

How Process Discovery Works

Business process discovery is an excellent solution for a business. It helps a company or professional to analyze and map structures in the day-to-day operations. In essence, process discovery uses artificial intelligence to analyze business activities. It then transforms them into a structured report, diagnosing the best systems to use.

Process discovery tools help track repetitive tasks. The system then proceeds to group them. With this information at hand, leaders can create systems that could batch or automate these tasks. The tools can then monitor those processes for a period and report whether staff complies with the system or not. All in all, business process discovery helps build a roadmap and show people if they’re on track or not.

Benefits of Process Discovery Tools

So the million-dollar question goes this way— “why should a company go through the trouble of using process discovery tools?” Chiefly, one would look to the benefits of such an innovation. So here are the advantages of using process discovery tools.

Save on unnecessary costs

A lot of company loss comes from inefficient systems that aren’t kept at bay. When people don’t have a system to follow, it takes more time, resources, and workforce energy to get things done. For instance, imagine what a manufacturing operation would look like without a step-by-step flow. Discovering these systems and complying with them help lower costs related to system-less running.

Using a business process discovery tool also saves system creation and monitoring costs by assigning a tech-based solution to keep the system. So instead of paying staff or department to police systems, one would use a digital tool instead. 

Create more profit

Another of the many benefits of process discovery is the potential for a more significant profit. Systemic operations make the business scalable and allow a company to produce and earn more. Think of the case of a digital marketing firm, for example. When there aren’t any systems in place, it takes longer to finish one project, costing more money and opening fewer client slots.

Digitizing workflows

More companies have expressed that they will continue in virtual work setups or adopt a hybrid workplace even when the pandemic dies out. Processes could dramatically change because of this shift. Document sharing, project management, sales, customer service, and other business processes will have to adjust for virtual work days. Process discovery tools can help digitize workflows by helping determine what processes need to change.

Using process discovery for process transformation helps fasttrack process updating for digital work arrangements. It aids in pinpointing parts of a business process that can be automated, which leads us to the next benefit.

Using robotic process automations

There has been a massive increase in robotic process automations or RPA. Getting into RPA discovery helps companies automate processes in a business using artificial intelligence. Before a company considers AI tools, it will first need to determine what processes to automate. Process discovery helps identify those automation opportunities. Any business looking to jump into automation will do good to start with business process discovery.

Faster action

When companies leverage process discovery tools and processes, it results in faster delivery and action. Imagine your business as a factory. The more automation opportunities a business can pinpoint and act on, the faster the company will move. 

In the digital age, speed will be a significant factor. Companies are starting to prioritize smaller and more agile teams. Project management teams are turning to strategies like scrum and agile methodology to create faster workflows. A business process discovery tool takes care of a considerable part of identification and assessment.

Deeper and more informed business analytics and insight

Apart from using process discovery for RPA and faster processes, it also gives companies more insight and analytics. Data allows companies to make more accurate decisions.

Analytic tools are necessary for data scientist education requirements. Business process discovery should also be another tool in a data analyst’s toolbox. It can provide SOP documents, text and voice annotated videos, live videos, and access to insights that can improve the decision-making process.

Accelerating Digitization with Process Discovery

Organizations of all sizes are now starting to embrace mass digitization. Process discovery and transformation are significant steps in that direction. Through systems visibility, companies can determine roadblocks to building virtual systems for remote or hybrid work setups, and adapt accordingly. By doing so, we will be able to adapt faster to the future of work.

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