SurfaceAI helped us in capturing the business activities to distinguish and document the process. The tool also enabled us to identify processes that can be automated. Indeed it has transformed how we document the end-to-end business processes.

Some of the features that helped us in end-to-end business process documentation viz. capturing the real-time user activities, time study of operations by different users, SOP documentation, etc. to mention a few

It is great to note that SurfaceAI is making continuous improvements, and we are delighted to share our experience of using SurfaceAI.