In the past two years, both process discovery and RPA have gained a lot of momentum. The global robotic process automation (RPA) market is predicted to reach at least 13 billion U.S. dollars by 2030. And the process mining (process discovery, conformance, and enhancement) market size is forecasted to grow at a CAGR of 49.3% to reach over 10 million U.S. dollars.
Businesses across industries are turning towards RPA to automate mundane and repetitive processes to enable employees to focus on more creative tasks. And most of the forward-looking companies adopt continuous process discovery to uncover hidden improvement opportunities.
While both process discovery and RPA can provide substantial benefits to businesses undergoing digital transformation, the best results can be reaped only when both of these technologies are used together.
How to leverage process discovery to maximize the benefits of RPA?
Businesses on their RPA journey fail to scale their automation program once all the low-hanging opportunities are automated. This lack of visibility into hidden processes not only limits the return on investment but also reduces the efficiency of the entire automation program. In fact, a recent study on RPA implementation notes that 41% of companies are not confident to invest in RPA because of a lack of complete visibility into their business processes.
When businesses start their automation journey with automated process discovery, they can identify high-volume process automation, consolidation, and elimination opportunities at scale. An AI-enabled automated process discovery tool such as SurfaceAI eliminates human bias and errors that can potentially creep in during manual discovery and accelerate high-volume discovery. Businesses that adopt automated process discovery gain comprehensive visibility into “AS-IS” state for processes with granular insights into variations and deviations. Since the discovery tool can be easily deployed across processes, teams, and technology, it can capture end-to-end processes spread across various applications your business uses. This way, companies can automate the best processes and ensure they have the best opportunities added to their pipeline.
SurfaceAI Integrates With All Leading RPA Vendors
We have designed SurfaceAI not only to capture hidden automation opportunities but also to document those process flows and feed them directly into an RPA software of your choice to expedite automation programs.
Our customers, on average, see 40% reduction in costs when they start their automation with SurfaceAI. The data-driven insights, auto-generated SOPs, BPMN process flows, and process execution videos enable managers to train their teams, bring all stakeholders on the same page, and identify potential candidates for RPA. SurfaceAI integrates with top RPA vendors such as AutomationAnywhere, UiPath, Work Fusion, Power Automate, and more.
The benefits of using process discovery and automation tools together is not limited to automation programs. You can use the insights to create standard processes and find the most effective way to complete a process end-to-end. In addition, since the automated approach eliminates human errors, businesses can reduce time to implementation.
Want to see how SurfaceAI can help your business get the best out of process discovery and automation? Talk to our experts today.