Thank You 2021, Bring It on New Year!

As we stand at the fag end of another year, we want to take this opportunity to thank our customers for their trust and support. The last two years have been incredible for the entire process discovery and mining industry. We at SurfaceInsight experienced the same momentum too. As a result, we implemented a few exciting and equally challenging projects to help our customers accelerate their digital transformation and automation journeys. 

The quality of our product and service was well appreciated by our global customers. But, don’t take just our word for it. Here’s what our customers said about our process discovery solution:   

“SurfaceAI delivered critical insight into the performance of the extensive business processes.

Senior Manager, Expleo READ MORE

“What could have taken us days and days of effort was completed in just a few hours“

Joseph Martin Director, StrongBox IT P Ltd READ MORE

“Made the whole system more accurate and efficient but also saved 18 person-months of work. “

R.M.P Jawahar Executive Director, TREC STEP READ MORE

This year we expanded our global footprint. Serving customers across banking, insurance, healthcare, and FMCG gave us an opportunity to solve unique business challenges and improve our product to solve complex use cases. 

With our automated process discovery solution, on average, our customers see:

  • 60% efforts saved in discovery 
  • 40% saved costs
  • 60% saved effort in SME bandwidth
  • 40% saved effort in RPA implementation

Built to support continuous discovery and implementation at scale, SurfaceAI is a user-friendly process discovery tool that helps everyone in your team work better together. If you’re new to process discovery or SurfaceAI, here are the top 10 resources we think will help you get started:

  1. Why Manual Process Discovery is Not Enough
  2. Process Discovery Vs. Process Mining Vs. Task Mining: Everything You Need to Know
  3. Top 5 Process Automation Trends to Look Out for in 2022
  4. Decode Your Organization’s Work With SurfaceAI
  5. What is Process Variation and Why Should You Care
  6. How to Leverage Process Discovery to Create A Digital Twin of Your Organization
  7. 5 Business Process Improvement Questions Answered by Process Discovery
  8. Process Discovery, Intelligent Automation, and Automation Singularity: What are they and how are they connected
  9. Process Discovery for Hybrid Workforce
  10. How to Build a Healthy Automation Pipeline?

As organizations continue to navigate through the new normal and digitize their processes, they need complete visibility into end-to-end processes. SurfaceAI is an advanced process discovery solution that enables businesses to gather process knowledge from global teams for reimagining work in the post-pandemic world. Forward-thinking leaders are increasingly investing in technology like SurfaceAI to drive change programs and robotic process automation in their organizations. We want to reiterate to all our customers that we are committed to providing the best-in-class product and service to enable them to thrive in the constantly changing business environment.

As we look forward to 2022, we are filled with more enthusiasm and energy than ever to innovate our product with a focus on agility and scalability. 

We wish all our readers a very happy new year!