SurfaceAI is a new age process discovery platform that delivers end-to-end process insights for the modern enterprises that are undergoing a business transformation.
Though digital transformation (DT) has become a business priority, only 40% of organizations are able to scale the initiatives. It’s not surprising, DT is a humongous undertaking. The real-world processes are more “spaghetti-like” than people like to think. And most organizations often don’t know where to start and which processes to prioritize.
This is where Surface AI comes in. Our solution is designed to help enterprises accomplish their business transformation initiatives at scale by understanding how their processes work and prioritizing improvement opportunities without having to rely on disparate tools or manual approaches. Read on to know how exactly it is done.
Step 1: Hassle-free setup
SurfaceAI is an end-to-end process discovery platform that can be set up on any windows machine to analyze underlying processes from the day-to-day operations. In an Industry 4.0 scenario, the tacit knowledge of highly skilled employees remains of strategic importance. So, to ensure you don’t miss this information, SurfaceAI lets you set up top-level taxonomy of your processes. Using our patent-pending six-level taxonomy structure, SurfaceAI organizes processes and activities in a manageable and updatable repository.
Our process discovery approach is built on a framework for confidentiality. Meaning, you can select which applications can be scanned by our product to ensure sensitive information is always protected. Once you’re done with this one-time set-up, SurfaceAI begins gathering data automatically.
Step 2: Gather insights, Non-intrusively
SurfaceAI lets you capture end-to-end ‘AS-IS’ process flows with variations in real-time. As the users continue to work on their computer systems, our solution captures tasks and activities in the background in an uninterrupted way. It tracks every keystroke and screen traversed. Next, SurfaceAI automatically generates a process flow diagram from application screenshots and window names, along with titles and descriptions of each step.
Step 3: Enrich and Optimize
Once all the tasks and activities are captured, SurfaceAI gives you a comprehensive Standard Operating Procedure (SoP) that is automatically generated. If the auto-generated document needs some tweaks, you can easily enrich it by adding images, notes, and editing text. Since our solution classifies tasks based on a custom taxonomy, you can analyze processes to identify redundant activities and bottlenecks with easy to compare structured interfaces. Process and Taxonomy Insights help you discover process deviations and compare them with the most efficient process. The automation report and automation index for activities highlight automation bottlenecks that need to be resolved before you take up the robotics process automation (RPA) initiative.
Unlock the power of process discovery with SurfaceAI
SurfaceAI eliminates the need to work with consultants to manually discover and document processes. It enables 100% accurate, automated process discovery in just a few weeks. The auto-generated detailed SOPs and BPMN process flows drastically reduce the turnaround times while accelerating your transformation program.
Want to see SurfaceAI in action? Get in touch to set up a custom demo for your organization.